Bengal Bit Privacy Policy — Your Data is Completely Safe

2 What information we collect

Bengal Bit collects information from you in several ways. A detailed breakdown of what is collected is provided below:

a) Information provided at registration:

• Full Name (as per NID)
• Date of birth (for age verification)
• Email Address
• Mobile Number
• Current Address
• Password (stored in encrypted form)

b) Information collected during KYC verification:

• National ID (NID) or Passport Copy
• Proof of Address Document
• Bank account or mobile banking details (for withdrawals only)
• Selfie or live photo (for identity verification when required)

c) Technical information collected automatically:

• IP address and device type
• Browser & Operating System Information
• Login Time & Session Information
• Page visit history and click patterns

3 Purpose of Data Use

Bengal Bit uses your data only for specified purposes. No information is collected unnecessarily — this is part of our data minimization policy.

• Account management: For registration, login verification, and account security.
• Transaction processing: To process deposits and withdrawals accurately.
• Legal Obligations: To comply with AML, KYC, and applicable regulatory requirements.
• Service improvement: To analyze user experience and improve the platform.
• Security Assurance: To detect fraud, hacking, and suspicious activity.
• Contact: For important updates, bonus offers, and support-related matters.
• Responsible gaming: To identify excessive betting patterns and provide appropriate support.

4 Data Sharing & Disclosure

Bengal Bit never sells your data. However, information may be shared with third parties in the following limited circumstances:

• Payment Providers: Required only for transaction verification with bKash, Nagad, Rocket, and bank accounts.
• KYC Verification Services: With authorized providers for legally required identity verification.
• Law Enforcement Agencies: Upon a valid court order or lawful request from a regulatory authority.
• Technology infrastructure providers: For cloud storage and server management — under strict confidentiality agreements.
• Anti-Fraud Organizations: For fraud detection and prevention.

All third parties are required to comply with our privacy standards. They may only use data for the specified purpose and nothing else.

5 Cookie Policy

Bengal Bit's website and app use cookies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of cookies we use:

• Essential Cookies: To maintain your login session and ensure security. These cannot be disabled.
• Functional Cookies: To remember your preferred language, theme, and settings.
• Analytics Cookies: To understand which pages are most visited (via Google Analytics or equivalent tools).
• Security cookies: For CSRF token validation and fraud detection.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.

6 Data Protection Measures

Bengal Bit has implemented industry-standard technical and organizational measures to protect your personal data:

• SSL/TLS encryption: All data transfers on the website and app are protected with 256-bit encryption.
• Password Hashing: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
• Two-factor authentication (2FA): Add an extra layer of security to your account.
• Firewall & DDoS protection: Advanced technology to protect servers from cyber attacks.
• Regular security audits: Regular audits conducted by external security experts.
• Staff Training: All staff receive regular training on data protection.
• Data access controls: Only authorized personnel have access to data where necessary.

7 Data retention period

Bengal Bit does not retain data beyond what is necessary. Retention periods are determined by legal obligations and service requirements:

Once the designated retention period expires, data is securely deleted or fully anonymized so that no individual can be identified.

8 Your Rights

Under GDPR and international data protection laws, you have the following rights over your personal data:

• Right to Access Your Data: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to erasure: You can request that your data be deleted, provided there is no legal obligation requiring us to retain it.
• Right to restrict processing: You can request that we stop using your data for specific purposes.
• Right to data portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You can object to your data being used for marketing or profiling purposes.

To exercise these rights support@bengalbit.com. We will respond to your request within 30 days. For urgent matters, you can also reach us via live chat.

9 Protection of Minors' Data

Bengal Bit strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal data from minors.

Date of birth is required at registration. If a user is found to be under 18 years of age:

• The account will be closed immediately.
• All collected data will be securely deleted.
• Any pending transactions will be cancelled.

If you become aware that a minor has registered on our platform, please contact us immediately.

10 Privacy Policy Updates

Bengal Bit may update this Privacy Policy as needed. If significant changes are made, we will inform you through the following means:

• A notification will be sent to your registered email.
• A clear notice will be displayed on the website.
• The "Last Updated" date at the top of the page will be changed.
• For significant changes, your consent will be collected at the time of login.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, please request to close your account.

The latest version of this privacy policy is always available on the bengalbit.com/privacy-policy page.

11 Contact Us

For any privacy-related questions, requests, or complaints, please contact us:

• Email: support@bengalbit.com
• Live Chat: Available 24/7 on the website and app
• FAQ: FAQ Page View

Our Data Protection Team will process your request as quickly as possible — you can typically expect an initial response within 72 hours.